FAQs
1. Do you ship internationally?
No, we currently only ship within the USA.
2. How long does shipping take?
Orders are processed within 1-3 business days and delivered within 5-8 business days.
3. Do you offer free shipping?
Yes, we offer FREE shipping on all orders within the USA.
4. What payment methods do you accept?
We accept the following payment methods:
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Visa
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MasterCard
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iDEAL
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Google Pay
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Apple Pay
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Diners Club
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Discover
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Maestro
5. Are your iPhone cases authentic designer products?
No, our cases are high-quality replicas inspired by designer brands like Gucci, LV, Prada, and YSL.
6. What iPhone models do your cases fit?
Our cases are available for various iPhone models. Please check the product page for compatibility details.
7. Can I track my order?
Yes! Once your order ships, you will receive an email with a tracking number.
8. What is your return policy?
We offer a 30-day return policy. Items must be unused and in original packaging to qualify for a return.
9. How do I request a return?
To initiate a return, contact us at support@iphonecasehub.store with your order number and reason for return.
10. Do you offer refunds?
Yes, once we receive and inspect your return, we will process a refund within 5-7 business days.
11. What should I do if I receive a damaged product?
Please contact us within 48 hours of delivery with photos of the damage for a replacement or refund.
12. Can I cancel my order after placing it?
Orders can only be canceled before they are processed. Once shipped, they cannot be canceled.
13. Do you offer bulk or wholesale orders?
Yes! For bulk purchases, please contact us at support@iphonecasehub.store.
14. How can I contact customer support?
- Name: iPhoneCaseHub
- PhoneNumber: +17472920712
- Email: support@iphonecasehub.store
- Address: 263 Kings Hwy, Brooklyn New York 11223, United States